Follow the prompts to retune your TV
SOME free-to-air TV channels, in Wide Bay will change frequencies tomorrow.
Affected suburbs include: Eidsvold, Tin Can Bay, Rainbow Beach, Cooloola Cove, Bundaberg, Gayndah, Mundubbera and Maryborough.
These moves will free up broadcasting spectrum so it can be used for new services such as mobile broadband.
Once the channels have moved, viewers will need to retune their digital TV, set-top box or digital TV recorder to get them back.
Retuning is done using the remote.
For most systems, viewers should press the 'menu' button on the remote, look for settings such as 'channels' or 'auto-tuning', then follow the prompts to retune.
A video and 3-step guide to retuning is available on the website.
Viewers might want to write down their favourite channel, program recordings or parental lock settings before they retune.
Key dates to remember:
- Viewers in Wide Bay including Eidsvold, Tin Can Bay, Rainbow Beach, Cooloola Cove, and Mundubbera will need to retune today.
- Monto, Hervey Bay and Gympie retuned last year however may now need to retune again.
- Outages could occur on the day of, and the day or two after the retune date. Viewers will not need to retune again as the TV services will reappear once the work at the transmission site has been completed.
People living in apartments may be using a shared antenna system.
If channels do not reappear after retuning, they should contact their property manager or body corporate.
Viewers can find information about how to retune and any scheduled retune outages on the website below or by calling the Digital Ready Information Line.
Viewers who are having difficulty retuning their equipment should check their manufacturer's handbook or manual for instructions on how to retune, ask a friend or family member to help, visit the retune website website or call the Digital Ready Information Line on 1800 20 10 13, 8am to 10pm (AEDT), 7 days.
